Coaching a team is very different to coaching a group or an individual
What is a team?
A team is a small number of people with complementary skills who are committed to a common purpose, performance, goals, and approach for which they hold themselves mutually accountable.(Katzenbach 1993)
Behaviours that may suggest your team is in difficulty and would benefit from team coaching
- Trust is low
- Conflict is not confronted openly
- Self worth is low
- Communication is indirect, vague and not honest
What does a Team Coach do?
- Work to understand the dynamics of the team.
- Look to improve the performance of the group by bringing attention to the specific behaviours of the team, how group members interact with one another, and how they make decisions and resolve conflict.
- Work with individuals to identify their key values so that all team members gain a a better understanding of why their colleagues may re-act in a certain way.
- Establish clear behaviour and communication expectations and this may include drawing up a Team Charter
- Look at individual needs as well as those of the team. It is important to identify any learning requirements of individuals who may not be ready to move forward or change.
A coach works with the team over an extended period of time attending regularly scheduled meetings. Different teams may need different approaches, what works for one team may not necessarily work for another and the amount of coaching sessions may vary. Coaching is always tailored to the specific outcomes that are required.